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Planned Maintenance – Dedicated & Virtual Servers

Service AffectedVirtual Data Centre
Start TimeSeptember 26th 2017 9:00 pm
End TimeSeptember 27th 2017 1:00 am
DescriptionBetween 21:00 on Tuesday 26th and 01:00 on Wednesday 27th October, we will be performing maintenance on our cloud platform.

Access to the vCloud Director web portal (mycloud.timico.net) will be unavailable during this time.

Additionally, customers with an Edge Gateway firewall will experience a brief period of packet loss during this work as it will require service failover between the HA pair.

Should you have any queries relating to this essential maintenance please contact your support team.
Latest Update
September 27th, 2017 at 2:48 am

The maintenance window is now closed however follow-up work will be scheduled for a later date. This is not customer affecting and further details will be provided closer to the planned start date.


Should you have any immediate concerns regarding the above, please feel free to contact the Timico Service Centre, or Timico Account Manager at your earliest convenience.


View earlier updates