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Voice Carrier Inbound Calls Issue

Service AffectedInbound Numbers, Synergy SIP Trunks
Start TimeSeptember 20th 2017 3:42 pm
Resolution TimeSeptember 20th 2017 6:05 pm
DescriptionAt 15:42 one of our voice carriers alerted us to an issue with inbound voice, the issue is ongoing, we are liaising with carrier on the resolution path for this major incident.

We will provide an update 17:00.
Latest Update
September 20th, 2017 at 6:10 pm

Our voice carrier has now isolated the fault and are stating service is fully restored.


Please report any outstanding issues to our support team for further investigation.


An incident report will be shared when available from the carrier.


View earlier updates