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Supplier Planned Maintenance – Synergy Hosted VoIP

Service AffectedSynergy Hosted VoIP
Start TimeOctober 18th 2018 10:00 pm
End TimeOctober 19th 2018 4:00 am
DescriptionBetween 22:00 on Thursday 18th and 04:00 on Friday 19th October, our Synergy partner will be carrying out a software upgrade on the Synergy Virtual Receptionist, Voicemail and Business Fax platform, as part of their planned routine maintenance programme. This is rescheduled work, which was originally planned for last week.

We do not anticipate any impact to your services and our engineering teams will be monitoring our services closely while this work is carried out.

In the unlikely event that we do experience any disruptions during the maintenance period, updates will be posted on our status page at http://status.timico.co.uk. As a subscriber to the alert service you will be notified if there are any unforeseen issues.

If you experience any service degradation during the maintenance window, please contact your technical support team.
Latest Update
October 22nd, 2018 at 9:14 am

This maintenance has been completed successfully.